The FCC recently announced that major ISPs are now required to show ‘Nutrition Fact’ labels for broadband. “The majority of providers must display at the point of sale clear, easy-to-understand, and accurate information about the cost and performance of broadband services by April 10, 2024. Providers with 100,000 or fewer subscriber lines must do so by October 10, 2024. Those points of sale include online and in-store,” stated FCC.gov.
Mobile carrier example broadband label. (Credit: FCC)
Labels must include:
- Broadband prices
- Introductory rates
- Data allowances
- Broad speeds
- Network Management practices link
- Privacy policy link
- And more
Labels must also be machine-readable, so third parties can easily create comparison-shopping tools for consumers.
You can read all the requirements and download sample pdf labels, customizable template files, and machine-readable formats on www.fcc.gov/broadbandlabels.
Ready to Publish Your Label? We’re Here to Help
LB Networks Business Service Portal and OcularIP can make populating your label easy. We have the facts you need for your:
- Jitter
- Latency
- Throughput
- Capacity
- Utilization
- Availability
Ensuring you are FCC-compliant doesn’t have to be hard. When you partner with LB Networks, not only will you get the data you need for your Broadband Label, but you can expect OcularIP to:
- Boost network performance reporting
- Help you win more high-value accounts
- Improve your cash flow
- Grow your business
Our Business Service Portal powers your revenue by making it easy to offer your customers a branded portal. Making it possible for you to:
- Grow current accounts
- Win more and bigger new accounts
- Increase your margins
- Reduce churn & satisfy customers
- Show customers the data you want to share
Contact us to learn more.
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Frequently Asked Questions
Broadband Nutrition Facts labels provide consumers with standardized information about broadband services, including pricing, speeds, data allowances, and fees. They help customers compare internet service offerings more easily.
Broadband Nutrition Facts labels help internet service providers comply with FCC requirements while providing customers with clear and consistent service information. Transparent labeling also helps build customer trust.
Internet service providers simplify Broadband Nutrition Facts label compliance with OcularIP by centralizing service data and supporting accurate, consistent reporting. This reduces manual effort and helps maintain compliance as service offerings change.
Automated reporting improves accuracy, streamlines compliance, and helps ensure customers receive consistent service information. This reduces administrative workload while supporting regulatory requirements.