The Business Service Portal is your ultimate "closer" — and that's not just us saying it; it's a direct quote from a Fiber Carrier CEO!
With BSP you will win more deals and grow your average revenue per user.
Easily produce a custom portal that gives your customers instant access to the information they need, and that you want them to see.
Shorten the sales cycle for expansion and renewals. It’s an immediate, effortless win.
Differentiate your service offering to attract new commercial accounts. Wow prospects and shorten the sales cycle.
Provide an impressive customer experience and instant access to the information customers, member-owners and suppliers need.
The Business Service Portal is white-labeled out of the box. Easily brand it with your logos, colors, customer messaging, and more.
Your portal can be designed with a few clicks and live within days. Leverage the Business Service Portal’s go-to market program that includes user documentation, brochures, and more. Just schedule a demo. We will take it from there. Quick and effortless.
Easily build portal pages by selecting the KPIs, graphs, and reports you want your customer to see. Your portal leverages OcularIP to show the services in their best light.
By offering customers a portal you will beat competition. Add BSP to your sales toolkit.
The Business Service Portal (BSP) improves customer retention by giving enterprise clients transparent, real-time visibility into the performance of their services.
Instead of relying on support tickets or periodic reports, customers can log into the portal to see current and historical service metrics across their network connections. This transparency builds trust and allows customers to verify that services are meeting contractual performance standards.
By providing clear insights into network performance management metrics such as latency, jitter, packet loss, and uptime, the portal helps carriers proactively address potential issues before they become customer-impacting problems.
The result is a better enterprise customer experience, stronger relationships, and lower churn for service providers.
Yes. The Business Service Portal is designed to support white-label customization, allowing carriers to deliver the platform as a branded customer experience.
Service providers can customize logos, color schemes, domain access, and user permissions so enterprise clients interact with a fully branded environment that aligns with the carrier’s identity. This allows providers to deliver advanced network performance analytics and service assurance insights while maintaining a consistent brand presence.
White-label capability is especially valuable for wholesale and managed service providers who want to differentiate their offerings without building their own portal infrastructure.
Enterprise clients using the Business Service Portal can access a wide range of real-time and historical network performance metrics.
Key performance indicators available in the portal typically include:
These metrics are visualized through dashboards and reports that help enterprises understand the health of their connectivity services. Carriers can also customize the portal by selecting the KPIs, graphs, and reports they want customers to see, creating a tailored experience that highlights service performance and value.
By delivering clear, actionable insights powered by network analytics and service assurance data, the portal enables customers to make better operational decisions while strengthening trust between carriers and their enterprise clients.
Yes. Multiple fiber carriers use the Business Service Portal to improve customer experience and differentiate their services, including CNI, KFNS, and Conterra Networks.
Across these deployments, carriers consistently use BSP to strengthen customer trust, modernize their service delivery, and stand out in competitive markets.
BSP meets modern enterprise expectations by providing instant access to real-time service data, eliminating the need for support tickets or manual reporting.
Customers can quickly view performance metrics, track service health, and access historical trends in one place. This level of transparency improves response times, reduces frustration, and builds confidence in the carrier relationship.
By combining speed, visibility, and self-service access, BSP delivers the “always-on” experience enterprise customers expect.
Yes. BSP is designed for selective information sharing, allowing carriers to control how data is presented to customers.
Providers can choose which KPIs, dashboards, and reports are displayed, tailoring the portal experience by customer, service, or use case. This ensures customers see the most relevant and meaningful performance insights while reinforcing the value of the service being delivered.
Because the portal is powered by OcularIP® data, carriers can present accurate, credible performance insights while positioning their network performance in the best possible light.
BSP gives carriers a modern, data-driven way to stand out by offering transparency and visibility that competitors often lack.
Instead of competing on price alone, providers can showcase real-time performance, SLA adherence, and service quality through a branded customer experience. This positions the carrier as a trusted partner rather than just a connectivity provider.
"We call our BSP portal, “The Closer”."
- CEO, Fiber Carrier
"The service portal provides a service that clients value more than the service itself."
- Scott Bierman, President, B2 Telecom
"Protect, grow and acquire customers."
- J. Walters, CEO (retired), 702 Communications
“The Business Service Portal is a competitive differentiator for us. It has become the main focus of our customer experience.”
- VP of Product Management, Nationwide Carrier
"When I think about the partnership between Connectbase and LB Networks, it really is about customer experience. If you’re a seller out there, you want to position your platform, your capital investment, and your network services differently."
- Ben Edmond, CEO, Connectbase
The sooner you implement the Business Service Portal, the bigger your competitive advantage. Wow customers with our impressive, proven, and incredibly turnkey Business Service Portal. Your portal is designed with a few clicks and live within days.