Competition is a BIG challenge for Telcos and Cable Companies
The Sunday Brief recently reported:
“Google also made some telecom news over the last couple of weeks as they announced that Google Fiber was talking to leaders in five states – Arizona, Colorado, Nebraska, Nevada and Idaho – about expanding their presence. Having had a year or so to get to know the competitive environment in Central and Eastern Nebraska, where Allo, Verizon (see Omaha 5G Ultra Wideband market map nearby – the lines represent fiber/ millimeter wave coverage), Great Plains and the ever-scrappy Stealth Broadband are making significant inroads into Lumen, Spectrum, and Cox markets, we scratch our heads with respect to yet another Nebraska fiber solution.
Outside of a few legacy Windstream/ Lincoln Telephone markets, we would classify Nebraska as “crowded.” Even Blair (population 7,800) has two FTTH providers (Fastwyre being one of them) and three fiber providers for businesses (Cox Business has a meaningful presence there).
With Omaha, Lincoln, and Fremont all seeing three Gbps-capable solutions today, we can only wonder how broad Google’s business case will be.”
How do you protect your clients from the goliaths in the industry where service revenue is an inconsequential resource?
Make your customers value you so much that it costs them to switch, even to a near $0 service provider.
Customers that use a service portal renew, grow and expand their service over 99% of the time! Every year – year after year.
OcularIP’s new Business Service Portal powers your customer experience by making it easy to offer your customers a branded service portal.
Beat your competition to the portal.
The sooner you implement the Portal, the bigger your competitive advantage. Contact us to learn more and look for additional information coming soon!