OcularIP^®: Delivering Backhaul Assurance & Network Visibility

OcularIP is designed to operate across heterogeneous carrier environments and currently supports 450+ integrations across network technologies and vendors.

Through its xCollect data ingestion architecture, the platform can gather performance metrics from a wide range of network elements, including routers, switches, access platforms, and transport systems. It also supports multiple data formats and telemetry methods, allowing providers to unify operational data from diverse environments into a single analytics layer.

Because the platform is technology-agnostic, carriers can maintain visibility across legacy infrastructure, modern SDN environments, and third-party backhaul partners without needing separate monitoring systems.

This unified approach allows providers to apply advanced network analytics and performance management across their entire service footprint.

OcularIP automates SLA credit validation by collecting and analyzing defensible performance data across every segment of a carrier service path.

The platform continuously monitors key service metrics such as latency, jitter, packet loss, and uptime. When a service breach occurs, OcularIP automatically correlates the data, determines the responsible network segment, and generates documentation that can be used to validate or dispute SLA penalties.

For carriers operating complex backhaul networking environments, this capability is critical. Performance issues often occur across multiple providers, making it difficult to prove where responsibility lies.

By combining network analytics with service assurance workflows, OcularIP enables providers to recover lost revenue, reduce manual investigation time, and protect margins by ensuring SLA credits are accurately calculated and validated.

OcularIP has helped carriers recover and protect significant revenue by validating SLA performance with defensible data. In real-world use, providers have reduced inflated credit requests by as much as 73% and recovered hundreds of thousands of dollars in disputed penalties.

By acting as a system of record for SLA validation, OcularIP ensures carriers only pay legitimate credits, similar to how a CPA validates financial accuracy.

OcularIP modernizes SLA reporting by replacing manual, spreadsheet-based processes with automated Availability Intelligence™.

Instead of relying on outdated calculations, the platform continuously analyzes performance across the full service path, ensuring SLA results are accurate, consistent, and defensible. This reduces errors, shortens reporting cycles, and improves overall confidence in SLA outcomes.

OcularIP protects fiber carriers by providing clear, verifiable performance data across both on-net and off-net segments.

When disputes arise, such as with large mobile operators or complex MSAs, carriers can use OcularIP data to pinpoint where performance issues occurred and whether they are actually responsible. This prevents carriers from absorbing penalties that should be attributed elsewhere in the network.

OcularIP continuously monitors SLA performance and automatically flags discrepancies between actual network performance and reported issues.

By identifying inaccuracies in credit claims and validating true service impact, the platform helps carriers challenge excessive penalties and avoid overpaying monthly service credits. This proactive approach turns SLA management from a reactive process into a controlled, data-driven workflow.

Yes. OcularIP is designed with enterprise-grade security and operates using secure data collection methods across its xCollect architecture.

The platform does not require intrusive hardware installations and works within existing network environments, ensuring data integrity while maintaining strict access controls. This allows carriers to confidently use OcularIP for sensitive SLA validation and performance analytics.

OcularIP is cloud-native and requires no on-premise hardware, allowing carriers to get started quickly.

Because it integrates with existing systems and data sources, most providers can begin onboarding and start seeing value within hours, not months.

Yes. OcularIP provides extensive API integrations that allow carriers to connect performance data with their existing systems, including OSS/BSS platforms, reporting tools, and customer portals.

These APIs enable automated data exchange, improved digital user experiences, and the ability to embed OcularIP insights directly into internal workflows or customer-facing applications.