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All OcularIP Type1+ Business Service Portal Professional Services News Customer Acquisition eCompliance Offnet Management
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OcularIP® Release 8.0 New Ticket Management Application

Summary: The new Ticket Management Application in OcularIP® 8.0 connects ticket reporting, service impact analysis, and…read more
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OcularIP® 8.0: Trusted Data, Faster Service Intelligence

Summary: OcularIP® 8.0 helps telecom teams turn trusted performance data into faster service assurance action with…read more
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From Visibility to Partnership: Building a Strategic Off-Net Preferred Provider Program with OcularIP® Type1+

As carrier networks expand, off-net suppliers are no longer edge cases, they are critical extensions of…read more
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Eliminating Off-Net Blind Spots: How OcularIP® Type 1+ Transforms Supplier Performance into Measurable Savings

Executive Overview Off-net circuits are both essential and problematic. While they extend network reach, they also…read more
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Unlocking Hidden Revenue: OcularIP eCompliance boosts SLA Management into Measurable EBIDTA

For carriers in North America, SLA credit exposure has become an increasingly material drain on revenue.…read more
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Off-Net as On-Net: The Seller’s Advantage at ITW

Summary: At ITW, LB Networks’ Type1+ turns off-net into on-net with full visibility, analytics, and control.…read more
OcularIP ® Type1+: Turning Off-Net from a Margin Drag into a Competitive Advantage

White Paper Preview: OcularIP® Type1+: Turning Off-Net from a Margin Drag into a Competitive Advantage

Summary: Off-net circuits now make up 30–50% of enterprise circuits, growing faster than on-net services, yet…read more
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“We saved $250,000 in penalties in Month One!”

When network performance is measured the right way, it does more than validate uptime. It gives…read more
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Synthetic NID Service: True A-Z Visibility

OcularIP’s Type1+ Synthetic Services App Series Revolutionary applications that transform off-net services into on-net. For decades,…read more
A 2x2 matrix illustrating how Supplier Management and Type1+ work together to provide carriers with a best-in-class foundation for off-net supplier performance management.

Supplier Management in OcularIP

Off-Net Supplier Visibility and Control – Included at No Additional Cost With our latest OcularIP platform…read more
Diagram of synthetic visibility service providing end to end backhaul SLA assurance.

Type1+ Synthetic Visibility Service

OcularIP’s Type1+ Synthetic Services App Series Revolutionary applications that transform off-net services into on-net. For decades,…read more
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Achieve On-Net Precision for Off-Net Services

Introducing: OcularIP’s new Type1+ innovation OcularIP’s new Type1+ innovation empowers carriers to manage off-net services with the…read more
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White Paper Preview: OcularIP Wireless Reporting Primer

This is an introduction to OcularIP: Wireless Reporting Primer. Read the complete white paper here. OcularIP Definitive Guide…read more
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Solving t-Mo SLA Penalties: OcularIP Strengthens eCompliance

Summary: t-Mo’s latest MSA v7 agreements are creating complex reporting requirements and potential SLA credit penalties…read more
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Automating MSA and SLA Optimization with Availability Intelligence

When you expand Availability Intelligence (AI) to SLA Reporting based on Master Service Agreements (MSA) and…read more
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Modernize SLA Reporting with Availability Intelligence for Network Assurance

Old SLA Methods Cost You Big Would you write your own tax software or still use…read more
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Slashed Credit Requests by 73%

When a major communications company faced an inflated credit request, they turned to OcularIP AI &…read more
Conterra Networks logo representing their Conterra NetPulse360 is a customer portal powered by LB Networks' Business Service Portal (BSP) that provides real-time visibility into network performance and service health.

Conterra NetPulse360 Portal with Service Assurance

Conterra Networks, a national leader in providing fiber-optic network-based infrastructure and services, is raising the bar…read more
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Why Fiber Carriers Are Choosing OcularIP

In a recent conversation, the CEO of a leading fiber carrier shared his pleasant surprise at…read more
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OcularIP & LB Networks as CPAs for MSA SLAs

In the world of network performance and SLA compliance, OcularIP stands out as the trusted tool…read more
Business Service Portal (BSP) logo, LB Networks' customer portal for accessing network and service information.

Why a Fiber Carrier CEO Calls BSP “The Closer”

The Business Service Portal is your secret weapon helping you win new customers and close deals,…read more
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How CNI Leverages BSP to Empower Customers with Network Control

In today’s fast-paced business environment, having control over your network is crucial. CNI is revolutionizing how…read more
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KFN Klear Success Story

LB Networks, the industry leader in telecommunications service analytics and customer portal solutions, is excited to…read more
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Improving Customer Experience with BSP

In today’s digital landscape, meeting customer expectations is paramount to business success. According to Gartner, 86%…read more
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White Paper Preview: Advanced Site Availability Report

This is a summary of our Advanced Site Availability Report Technical Brief. Read the complete white…read more
Business Service Portal (BSP) logo, LB Networks' customer portal for accessing network and service information.

ISPs Must Publish Broadband Nutrition Facts Labels

The FCC recently announced that major ISPs are now required to show ‘Nutrition Fact’ labels for…read more
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A Culinary Analogy for OcularIP & BSP

In the world of service businesses, think of your operation like a well-organized restaurant. A 5-star…read more
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BSP Selective Information Sharing with Service Assurance

Are worries about sharing analytics with your clients holding you back from leveraging the full potential…read more
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Meet LB Networks at the ITUG Spring Meeting

We are excited to join the Illinois Telecom User Group Spring Meeting on March 21-22 in…read more
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OcularIP R7 Drives Savings and Strengthens Network Assurance

Optimize everything better with OcularIP R7 R7 advances OcularIP’s analytics intelligence fortifying its position as the…read more
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Nokia Central Region User Group Meeting

As one of only four Nokia Certified Connected Partners, we are proud to sponsor the Nokia…read more
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CNI Launches New Customer Portal with Service Assurance

February 22, 2024 Chesterfield, Missouri “A key pillar of the new unified CNI is elevating customer…read more
Man in a suit viewing bar graphs on a tablet illustrating OcularIP’s advanced analytics and service site performance reporting.

T-MO Uses Optimization and Analytics for Site Availability

Key Benefit: Reduced Penalties to t-Mo! OcularIP’s new advanced analytics intelligence provides users with optimized results…read more
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OcularIP & BSP January 2024 Release

LB Networks is excited to announce the availability OcularIP R7.1. OcularIP is the industry’s leading eCompliance…read more
Graphic displaying "$765 reduction in penalties" representing OcularIP savings for a Midwest provider in one month.

OcularIP Saves Midwest Provider $27,000 in One Month

Got penalties? We will help. A Midwest service provider came to us in a panic after…read more
Graphic featuring the OcularIP logo and the title “The ZMobile Survival Guide: Complete Protection From Credit Penalties.”

Z-Mobile Survival Guide: Stop Outrageous Penalties

Z-MOBILE is Requesting Monthly Service Credits from ALL of their Service Providers Is it the end…read more
Graphic that says "Stand out in the Connectbase Platform with OcularIP" includes the OcularIP logo and the Connectbase logo.

Differentiate in ConnectBase with OcularIP

Network providers, you can now differentiate yourself from the crowd and highlight your company within Connectbase,…read more
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A Closer Look at t-Mo’s Speed Claims and Credit Requests

t-Mo boasts the fastest performance, but are they are trying to pull a fast one on their…read more
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Elevate Your E-Rate Package with the Business Service Portal

Thanks to BSP, you can more easily win new school and library customers. We’ve written about…read more
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MATSS Event: Business Service Portal Demo

We’re excited for the Mid-America Telecom Showcase & Seminar (MATSS) where we join other telecom professionals…read more
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Schedule a BSP Demo at INCOMPAS

The INCOMPAS Show is the place to be for communications professionals wanting to expand their network…read more
Robert (Bob) Kittner EVP Worldwide Sales, Co-Founder, LB Networks speaking at INDATEL

Stop the Race to 0

Bob Kittner, EVP Worldwide Sales, LB Networks recently spoke at the 17th Annual INDATEL Symposium. In…read more
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Calix ConneXions 2023: BSP Demo

Calix knows that a simplified business model with excited subscribers enables even the smallest provider to take…read more
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Salesforce Automation & Implementation

Beating your head against the wall trying to work with Salesforce? There’s hope! LB Networks can…read more
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Digital Automation & System Partners

Thanks to our cloud-native architecture, OcularIP and BSP support over 450 network technologies, plus dozens of…read more
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CNI Chooses BSP to Help Clients and Differentiate Services

CNI recently made the decision to employ LB Network’s Business Service Portal as a way to…read more
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UScellular MSA Optimization Video

LB Networks is excited to announce that OcularIP now has enhanced CTBH reporting for UScellular. These…read more
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Power Your Revenue at INDATEL Symposium

It’s almost time for the 17th Annual INDATEL Annual Symposium! We are proud to support INDATEL…read more
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Bob Kittner at 17th Annual INDATEL Symposium

It’s almost time for the “super bowl of rural Ethernet conferences” – the INDATEL Annual Symposium!…read more
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ChatGPT and Customer Portals for Service Assurance

We wanted to see if ChatGPT could answer our customer portal-related questions, and it delivered! See…read more
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2023 Telecom Selling Challenges: Part 3

This is Part 3 of a 3-part series. Start the series with 2023 Telecom Selling Challenges…read more
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2023 Telecom Selling Challenges: Part 2

This is Part 2 of a 3-part series. Start the series with 2023 Telecom Selling Challenges…read more
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2023 Telecom Selling Challenges: Part 1

It’s no secret that telecom sales have changed: Customers expect more but are harder to reach…read more
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Save Thousands in SLA Credits

The new OcularIP features, including the Optimize AT&T Report (OAR) Program leverages industry best practices to…read more
Bright sparkling light streaming in, symbolizing a breakthrough in managing service level agreements (SLAs) with OcularIP and the Optimize AT&T Report (OAR) program.

Avoid AT&T SLA Penalties

OcularIP and the Optimize AT&T Report (OAR) program [read more on the program in our blog…read more
Business Service Portal (BSP) logo, LB Networks' customer portal for accessing network and service information.

Differentiate Your Service with BSP

LB Networks is excited to bring a new tool to telecom sales: our Business Service Portal…read more
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Uncover Savings with the New OAR Program

To enjoy the benefits of being part of AT&T’s nationwide supplier network you must agree to…read more
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New OcularIP Features for Better Visibility

We are thrilled to share OcularIP’s latest features, including: OAR Program Wireless Report Optimization Downtime Report…read more
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API Integrations for Better User Experience

Did you know all OcularIP fields are accessible via APIs? When you’re ready to make the…read more
Business Service Portal (BSP) logo, LB Networks' customer portal for accessing network and service information.

Introducing the Business Service Portal Powered by OcularIP

Carriers can now easily create custom portal offerings with different features and sell them at various…read more
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Differentiate Your Services with a Business Service Portal

Competition is a BIG challenge for Telcos and Cable Companies The Sunday Brief recently reported: “Google…read more
A screenshot of a BSP customer dashboard showing how OcularIP boosts SLA reporting and cuts penalties by 67%.

OcularIP Boosts SLA Reporting and Cuts Penalties by 67 %

We recently met with a customer to review their SLA reporting. They had just learned that…read more
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Why Connecting Buyers and Sellers with Assurance Matters

Recently, our Founder and CEO Raymond Chiu joined Ben Edmond, Founder and CEO of Connectbase, on…read more
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Kinetic Wholesale Case Study

Kinetic Wholesale today announced an agreement to leverage LB Networks’ OcularIP to enhance data, reporting and…read more
Fun Facts About MetroConnectUSA 67% of carriers on the Leadership Committee use OcularIP

Highlights from Metro Connect USA 2022

Growing carrier enterprise value is at the core of Metro Connect USA, and at the forefront…read more
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Log4j Security Resilience

As part of our security program designed to ensure the security and integrity of data, protect…read more
Yellow school bus signifying how schools are now mandating reporting on service levels from their telecom supplier.

Win School District Customers with OcularIP SLA Portal

Thanks to the E-Rate Modernization Order, we have recently seen a dramatic increase in the number…read more
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Cables 2021: Focus on Regional & Rural Carriers

New verticals, new value add, and fiber are the foundations for market growth. This is the…read more
Stop “rip and replace.” Just add an agile layer.

Stop Rip and Replace with an Agile Layer

Today’s transport customer has moved beyond the standard customer portal that includes billing and trouble ticket…read more
SOLVE THE TYPE2 DILEMMA WITH OFF-NET ACCESS ANALYTICS

Solve the Type2 dilemma with off-net access analytics

The 80/20 Rule holds true for carriers. 80% of issues are in the last mile! Unfortunately…read more
How to beat the AT&T MSA using their calculations and exclusions

How to Beat AT&T’s MSA Calculations with Smarter Monitoring

OcularIP uses Tier1 Cell providers Service Level Agreements (SLAs), definitions, calculations, and exclusions terms and conditions…read more
4 hacks to beat t-Mo & Sprint SLAs

4 Hacks to Beat t-mo & Sprint SLAs

Every few years cell carriers update their MSA – seemingly to be tougher than their competitors’…read more
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4 hacks to beat AT&T SLAs

Does it feel as if AT&T’s Service Level Agreement (SLA) plan is to force carriers to…read more
OcularIP-Crosshair

Cables, Crosshair and Focus for Rural Carrier Assurance

New Verticals, New Value Add: How to Protect Your Fiber Accounts BIG CABLE is coming for…read more
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LB Networks at SRExperts 2019

LB Network’s OcularIP, the only Nokia NSPR19  certified service assurance and customer portal platform will be…read more
OcularIP Live

OcularIP 5.2 Launches vCollector & Raises Assurance Bar

OcularIP 5.2, vCollector, and oConnector Advance Assurance and Customer Experience OcularIP Release 5.2 is in production…read more
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OcularIP 5th Generation Launches Leading SLA Assurance Platform

OcularIP5.1 delivers innovative feature sets powering network optimization, reducing costs and enhancing customer experience.  Chesterfield, MO…read more
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The Monthly SLA Time Bomb

Every month telecom carriers must tolerate the same self-reporting and mea culpa routines in reporting service availability.…read more
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On-Demand Bandwidth Ordering for Transport

Bandwidth ordering (or dynamic bandwidth allocation) is a win-win for wireline providers and their customers. Providers…read more
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The Missing Portal: Empowering Enterprise Customers

Customer Experience is key to generating positive cash flow in the service provider industry. Consider all the…read more
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Why Metrics Matter for NFV Success

Service provider’s business models are being forced to take advantage of the economics of NFV ‘s…read more
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Gartner Says Telecom Success Depends on Customer Portals

Colt PrizmNet Portal Shows Gartner’s Point That CX Rests on Portal Experience Gartner Group, Walker, and…read more
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The 411 on AT&T CTBH Reporting

With OcularIP it’s easy to provide your monthly AT&T report(s)! Not only that, we will show…read more
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How Colt’s Portal Delivers Assurance and Better Customer Experience

Watch how Colt’s customer self-service portal improves customer experience, differentiates services, enhances their brand generating revenues…read more
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CEM for Service Providers: Secrets to Customer Experience Success

Customer Experience Management (or CEM) is a hot topic, and rightfully so. It is the one indisputable…read more
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How Carrier B Cut Reported Violations by 85 % Using Monitoring

Carrier B has been providing backhaul to carriers for several years. Looking to leverage their fiber,…read more
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Rising Cell Co SLA Requirements

“It’s not our network – it was our reporting!” Ops Exec that switched to OcularIP Skyrocketing…read more
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LSO and MEF GEN15 Insights

A special thank you to the OcularIP customers and partners that presented how OcularIP is leading…read more
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Key Trends Shaping Performance Assurance Today

Accedian Networks has recently received attention over their product, VisionMETRIX™, after Colt deployed the SaaS platform.…read more
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CEM and Customer Portals for Transport Providers

Customer experience is key to your business and customer portals are a crucial way to achieve…read more
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CEM for Transport Providers with Service Assurance

CEM, or Customer Experience Management, is becoming increasingly more important for service providers. A recent study…read more
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Use case shows control of Customer Experience pays dividends

Your transport is the foundation of your customer’s business. Thus you are truly partnered with your…read more
NFV

Careful!! Not all NFV stories have a happy ending

During the past months technology suppliers have been “marketizing” how their products will fit into industry…read more
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Fuel for Thought: Service Assurance Beyond Transport

Extras Differentiate Transport Providers, Not Just Gas As we pack up for summer vacation and hit…read more
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Benefits of Private Branding for CEM in Transport

Your Brand, Your Customers, Your Portal Customer Experience Management, known in the industry as CEM, is…read more
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Automated CEM Reporting for Transport Providers

Automated Reporting can make all the difference in your customer’s experience. Reports are the key to…read more
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Seamless Portal Integration for CEM in Transport Providers

Customer Experience Management (or CEM) can increase your sales, improve loyalty, expedite bandwidth sales and provide…read more
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CEM for Transport Providers with On-Demand Bandwidth Ordering

Bandwidth ordering (or dynamic bandwidth allocation) is a win-win for wireline providers and their customers. Providers…read more
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CEM Self-Subscription for Transport Providers

When it comes to Customer Experience Management (or CEM), self-subscription is key. Self-subscription allows service providers…read more
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Kansas Fiber Network Case Study

Kansas Fiber Network provides wholesale connectivity to statewide services and enterprises. They hired LB Networks to…read more

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