It’s almost time for the “super bowl of rural Ethernet conferences” – the INDATEL Annual Symposium!…read more
We wanted to see if ChatGPT could answer our customer portal-related questions, and it delivered! See…read more
What is your name? Mike Re What is your role at LB Networks? Business Development What…read more
What is your name? David Cooley What is your role at LB Networks? Professional Services Engineer…read more
What is your name? Matt Hollenberg What is your role at LB Networks? Pro Services Engineer…read more
What is your name? Dheeraj Kotha What is your role at LB Networks? JAVA Software Manager…read more
This is Part 3 of a 3-part series. Start the series with 2023 Telecom Selling Challenges…read more
This is Part 2 of a 3-part series. Start the series with 2023 Telecom Selling Challenges…read more
It’s no secret that telecom sales have changed: Customers expect more but are harder to reach…read more
The new OcularIP features, including the Optimize AT&T Report (OAR) Program leverages industry best practices to…read more
OcularIP and the Optimize AT&T Report (OAR) program [read more on the program in our blog…read more
What is your name? Sonali Priya What is your role at LB Networks? Creative Design…read more
LB Networks is excited to bring a new tool to telecom sales: our Business Service Portal…read more
To enjoy the benefits of being part of AT&T’s nationwide supplier network you must agree to…read more
What is your name? Jeff Monahan What is your role at LB Networks? Network Engineer What…read more
What is your name? Patrick Murphy What is your role at LB Networks? Sales What year…read more
LB Networks is one of the nation’s fastest-growing privately held SaaS companies – focused on providing…read more
What is your name? Carl Deister What is your role at LB Networks? Director of…read more
We are thrilled to share OcularIP’s latest features, including: OAR Program Wireless Report Optimization Downtime Report…read more
What is your name? Daryl Rix What is your role at LB Networks? VP of Operations…read more
What is your name? Robert Kittner What is your role at LB Networks? Company Co-founder and…read more
What is your name? Payton Nothdurft What is your role at LB Networks? Service Delivery Manager…read more
Did you know all OcularIP fields are accessible via APIs? When you’re ready to make the…read more
Carriers can now easily create custom portal offerings with different features and sell them at various…read more
Competition is a BIG challenge for Telcos and Cable Companies The Sunday Brief recently reported: “Google…read more
We recently met with a customer to review their SLA reporting. They had just learned that…read more
Recently, our Founder and CEO Raymond Chiu joined Ben Edmond, Founder and CEO of Connectbase, on…read more
Kinetic Wholesale today announced an agreement to leverage LB Networks’ OcularIP to enhance data, reporting and…read more
Growing carrier enterprise value is at the core of Metro Connect USA, and at the forefront…read more
As part of our security program designed to ensure the security and integrity of data, protect…read more
Thanks to the E-Rate Modernization Order, we have recently seen a dramatic increase in the number…read more
At LB Networks, we are committed to putting you and your needs first, which is why…read more
New verticals, new value add, and fiber are the foundations for market growth. This is the…read more
Today’s transport customer has moved beyond the standard customer portal that includes billing and trouble ticket…read more
The 80/20 Rule holds true for carriers. 80% of issues are in the last mile! Unfortunately…read more
OcularIP uses Tier1 Cell providers Service Level Agreements (SLAs), definitions, calculations, and exclusions terms and conditions…read more
Every few years cell carriers update their MSA – seemingly to be tougher than their competitors’…read more
Does it feel as if AT&T’s Service Level Agreement (SLA) plan is to force carriers to…read more
New Verticals New Value Add and Fiber. What you can do to protect your accounts. …read more
LB Network’s OcularIP, the only Nokia NSPR19 certified service assurance and customer portal platform will be…read more
OcularIP Release 5.2, vCollector and oConnector advance optimization of compliance assurance and customer experience! OcularIP Release…read more
OcularIP5.1 delivers innovative feature sets powering network optimization, reducing costs and enhancing customer experience. Chesterfield, MO…read more
Every month telecom carriers must tolerate the same self-reporting and mea culpa routines in reporting service availability.…read more
Bandwidth ordering (or dynamic bandwidth allocation) is a win-win for wireline providers and their customers. Providers…read more
Customer Experience is key to generating positive cash flow in the service provider industry. Consider all the…read more
Service provider’s business models are being forced to take advantage of the economics of NFV ‘s…read more
Colt PrizmNet Portal Exemplifies Gartner conclusion – CX dependent upon customer’s digital portal experience. Gartner Group, Walker,…read more
With OcularIP it’s easy to provide your monthly AT&T report(s)! Not only that, we will show…read more
Watch how Colt’s customer self-service portal improves customer experience, differentiates services, enhances their brand generating revenues…read more
Customer Experience Management (or CEM) is a hot topic, and rightfully so. It is the one indisputable…read more
Carrier B has been providing backhaul to carriers for several years. Looking to leverage their fiber,…read more
“It’s not our network – it was our reporting!” Ops Exec that switched to OcularIP Skyrocketing…read more
A special thank you to the OcularIP customers and partners that presented how OcularIP is leading…read more
Accedian Networks has recently received attention over their product, VisionMETRIX™, after Colt deployed the SaaS platform.…read more
Customer experience is key to your business and customer portals are a crucial way to achieve…read more
CEM, or Customer Experience Management, is becoming increasingly more important for service providers. A recent study…read more
Your transport is the foundation of your customer’s business. Thus you are truly partnered with your…read more
During the past months technology suppliers have been “marketizing” how their products will fit into industry…read more
All highway convenience stores sell the same gas, but they compete on the extras. Transport service…read more
Your brand. Your customers. Your portal. Customer Experience Management, known in the industry as CEM, is…read more
Automated Reporting can make all the difference in your customer’s experience. Reports are the key to…read more
Customer Experience Management (or CEM) can increase your sales, improve loyalty, expedite bandwidth sales and provide…read more
When it comes to Customer Experience Management (or CEM), self-subscription is key. Self-subscription allows service providers…read more
Kansas Fiber Network provides wholesale connectivity to statewide services and enterprises. They hired LB Networks to…read more
Thanks for a great 2014! In 2014, LB Networks elevated our success with another record year…read more
Tier1 cell providers’ MSAs mandate SLA monitoring, reporting and a portal for their use and review…read more
At LB Networks our industry-leading PMR, OcularIP™, allows us to work closely with Cisco Systems to…read more
Most carrier networks today have invested in a diverse set of technology vendors. And at LB…read more
LB Networks, one of only a few Alcatel-Lucent OSS Connected Partners, makes it easy to meet…read more
It’s been said before, unfortunately the telecommunications industry ranks high on a bad list – poor…read more
The past year has been hectic. The industry spent 2014 writing about marketing trends, creating proof…read more
We’ve been in your shoes and we get it: the network manager gets blamed for everything.…read more
Thanks to our recent participation in Digital Disruption Live 2014 and the Telecom Council‘s Quarterly Investor…read more
One of the largest cable companies in the U.S. won contracts providing thousands of optical Ethernet…read more
People often ask us how we came up with the industry’s leading SLA performance measuring and…read more
When we do demos, questions about ‘the cloud’ invariably arise. Many people assume that our SLA…read more
You are responsible for your off-net circuits, so it makes business sense to hold your off-net…read more
OcularIP™ is the industry’s leading performance monitoring and SLA assurance portal. Developed by LB Networks and…read more
Network monitoring allows you to optimize your network performance, setting yourself apart in a highly competitive…read more
Local Backhaul Networks is aware of the Bash (Bourne Again SHell) UNIX Shell vulnerability, dubbed “ShellShock”,…read more
Local Backhaul Networks is aware of the vulnerability, dubbed “Heartbleed”, which is a security concern for…read more
Customer dynamic bandwidth ordering and new APIs deliver a customer portal for carriers at a fraction…read more
OcularIP™, the industry’s leading SLA customer portal, allows carriers to choose from technologies that represent over…read more
Performance Monitoring On The Go! COMPTEL 2012, Dallas, TX – October 9, 2012 – Local Backhaul…read more
OcularIP v3.0 Delivers Advanced Capabilities with Mapping, Circuit Discovery and Automated SLA Compliance Reports COMPTEL Fall…read more
San Francisco, CA USA – April 16, 2012 – Local Backhaul Networks announced today that the…read more
OcularIP saves users $356/circuit/year on average. It gives backhaul service providers an edge to improve cash flow, win more high-value accounts, and grow your business.