The Top 8 Metrics Every Enterprise Network Manager Should Monitor

January 13, 2015|LB Networks

Metrics Every Enterprise Network Manager Should Monitor

We’ve been in your shoes and we get it: the network manager gets blamed for everything. If anything happens with applications, storage or streaming, every department and group points their finger at you. You’re stuck on the defense 24/7 trying to defend your network, and your job. But how do you prove it? You need a good report card that shows your network metrics so others can troubleshoot where the problem lies.

That’s why we created OcularIP™, the industry’s leading performance monitoring portal. It tracks all the key metrics you need to know, including what we think are the top 8 metrics every network manager should monitor:

#1: Availability

  • How available is your network? This is probably the #1 thing every enterprise network manager should know. Especially during business hours, availability is key. If you’re a law firm, you need to ensure you’re up and running from 7 am to 6 pm, but if you’re a hospital, you need to be available 24 hours a day, 7 days a week, 365 days a year – no exceptions.

#2: Utilization

  • Utilization increases (especially big spikes) can affect the performance of your circuits, network and applications. The key is monitoring your utilization so you know when it increases and you’re aware of circuit degradation. As a network manager, you should be able to see how much of your network is being utilized and order more, instantly.

#3: Latency & Performance

  • Latency, or the time delay in sending something over a network, can cause big issues at your enterprise. Whether it’s an application failing to load or a video that won’t stop buffering, your latency has a big effect on overall user experience.

#4: Vendor Service Level Agreements

  • Suppliers can provide Service Level Agreements, or SLAs, and you need a tool to measure their ability in meeting those SLAs. OcularIP can be that tool and hold your suppliers accountable.

#5: Dynamic Trending

  • Dynamic trending is the new benchmark for which all trending should be measured. Whether it’s latency, utilization, or another KPI, you need to be aware of how those units are trending in your network. Are they getting better? Worse? Dynamic trending is more than a number; it means looking at both historical and current data to see how the circuit is performing and to forecast for the future.

#6: Jitter

  • Jitter is the deviation from true periodicity of a presumed periodic signal. Most enterprise network managers are impacted by jitter, so it’s important to keep an eye on the frequency of successive pulses, signal amplitude and phase of periodic signals that can impact your voice and video services.

#7: Transport Connectivity

  • Transport connectivity is the ability to maintain communication activity between multiple offices. Be sure to monitor the availability of your transport network or your wire network, both at your central location and all satellite offices.

#8: Granular Data Retention

  • Granularity is the ability to see with high precision and accuracy what’s happened in the past and know which vendor circuit is causing issues. This allows you to notify the vendor so they can fix the problem, request a credit and keep your operation up and running.

Work Smarter with the Leading Performance Portal

OcularIP is the industry’s leading SLA performance measuring and assurance reporting customer portal. OcularIP improves service delivery, reduces operating costs and enhances your overall network experience. Contact our team to learn more today.